This Privacy Notice sets out how and why we use the personal data you provide to us. Please read the sections that apply to you.
Who are we?
Biggar Museum Trust,
We are registered as a Scottish Charity, our registration no is SC 003695
Retention periods
We will only ever collect the information we need. When we ask you to provide your personal information we will let you know why we are asking and how we will use your data.
We hold your information only as long as necessary for the purpose it was collected. If you decide not to support Biggar Museum any more or request that we have no further contact with you, we may keep some basic information in order to avoid sending you unwanted communications in the future.
If you visit our museum, exhibitions or events
| What we collect | Why | Legal Bases |
|---|---|---|
| We may collect your name, postal address, email address and phone number | If you sign up to Gift Aid we are required to obtain your name and postal address | It is a legal requirement for this process. |
| To send you your tickets, or a link to access an online event* | This is required for the contract (sale of the product or service) | |
| We may need to contact you if there is a change to an activity you have booked for | This is required for the contract (sale of the product or service) | |
| We would like to keep you up to date with news about our work, events, products, special offers and ways of supporting Biggar Museum. | We will only send you these communications via email if we have your consent to do so | |
| Bank details | To buy a ticket for an exhibition or event we require these details to process the sale. We do not retain these details. Any information you provide to us over the phone will be securely destroyed | This is required for the contract (sale of the product or service) |
| CCTV footage | For your safety and security CCTV is in operation in public areas of the museum premises. This footage is stored temporarily, and CCTV signage is prominently displayed. | Our and your legitimate interests – keeping you, our buildings, people and collections safe. A copy of the CCTV policy is available on request |
If you become a Member or are given a gift Membership
| What we collect | Why | Legal Bases |
|---|---|---|
| We may collect your name, postal address, email address and phone number | To contact you regarding your Membership, provide you with your Membership benefits. | This forms part of the Terms and Conditions of your Membership contract with us. |
| If you sign up to Gift Aid we are required to obtain your name and postal address | It is a legal requirement for this process. | |
| We would like to keep you up to date with news about our work, events, products, special offers and ways of supporting the Biggar museum. | We will only send you these communications via email if we have your consent to do so. | |
| We would like to keep you up to date with news about our work, events, products, special offers and ways of supporting Biggar Museum. | We will only send you these communications via email if we have your consent to do so | |
| Bank details | To allow us to set up your direct debit or process your payment. | This is required for the contract (sale of the product or service) |
If you buy a Gift Membership
| What we collect | Why | Legal Bases |
|---|---|---|
| We may collect your name, postal address, email address and phone number | To contact you in relation to membership you are purchasing as a gift. | This forms part of the Terms and Conditions of the Membership contract with us. |
| If you sign up to Gift Aid we are required to obtain your name and postal address | It is a legal requirement for this process. | |
| We would like to keep you up to date with news about our work, events, products, special offers and ways of supporting Biggar museum. | We will only send you these communications via email if we have your consent to do so. | |
| Bank details | To allow us to set up your direct debit or process your payment. | This is required for the contract (sale of the product or service) |
If you make a financial donation to Biggar Museum
| What we collect | Why | Legal Bases |
|---|---|---|
| We may collect your name, postal address, email address and phone number | If you sign up to Gift Aid we are required to obtain your name and postal address | It is a legal requirement for this process. |
| We would like to keep you up to date with news about our work, events, products, special offers and ways of supporting Biggar museum. | We will only send you these communications via email if we have your consent to do so. | |
| Bank details | To allow us to process your payment. | This is required for the contract (sale of the product or service) |
If you enter a competition
| What we collect | Why | Legal Bases |
|---|---|---|
| We may collect your name, postal address, email address and phone number | To contact you if you win | On the basis of legitimate interests. |
| We would like to keep you up to date with news about our work, events, products, special offers and ways of supporting Biggar museum. | We will only send you these communications via email if we have your consent to do so. |
We will destroy your personal data after the competition has closed unless you have expressly chosen to opt-in to our email list.
Managing our collections
We hold personal data in order to manage the collections of Biggar Museum.
| What we collect | Why | Legal Bases |
|---|---|---|
| We may collect your name, postal address, email address and phone number | To record the details of disposals from and gifts, purchases and loans to our collections | It is a requirement for the process of collections management. |
| To record and manage details of makers/creators of items in our collections | It is a requirement for the process of collections management. | |
| To enable us to lend items to other institutions or researchers | It is a requirement for the process of collections management | |
| To ensure that we comply with copyright legislation when providing copies of items in our collections | This is a legal requirement for this process | |
If you contact us with an enquiry
| What we collect | Why | Legal Bases |
|---|---|---|
| Your name, contact address, personal e-mail address, telephone number | To enable us to respond to your general business enquiry | On the basis of Legitimate Interests |
| To enable us to respond to Freedom of Information requests, complaints and requests made under Data Protection legislation | This is a legal requirement | |
| To enable us to respond to enquiries about our collections | On the basis of Legitimate Interests |
If you supply us with goods or services
| What we collect | Why | Legal Bases |
|---|---|---|
| Your name, company name, contact address, e-mail address, telephone number | To enable us to make payments, send remittances, answer queries etc and fulfil our relationship with you as a supplier. | This is a legal requirement and forms part of the Terms and Conditions of contract with us. |
| Bank details | To enable us to make payments, send remittances, answer queries etc and fulfil our relationship with you as a supplier. | This is a legal requirement and forms part of the Terms and Conditions of contract with us. |
| Unique Taxpayer Reference (UTR) Company Registration Number (CRN) | To enable us to make payments, send remittances, answer queries etc and fulfil our relationship with you as a supplier. | This is a legal requirement and forms part of the Terms and Conditions of contract with us. |
Sharing information
We do not disclose personal data to any third parties or external organisations. We retain responsibility for your data and ensure that these organisations only act on our instructions.
Examples of when we share data:
- Email marketing services (eg Mailchimp)
- Ticketing and sales services (e.g. Eventbrite)
Your data will never be sold or passed to any third party for any other purpose.
We may use a third-party provider, Zoom Video Communications Inc to broadcast our online events. Zoom requires users to register in advance. When you subscribe to their service the processing of your personal data by Zoom will be covered by the terms of the agreement between you and Zoom. For more information on how they process your personal data, please see Zoom’s privacy notice.
How we keep your information secure
We have implemented security procedures and rules to protect the personal data that we have under our control from:
- Unauthorised access
- Improper use or disclosure
- Unauthorised modification.
All our employees and data processors, who have access to and are associated with the processing of personal data, are legally obliged to respect the confidentiality of the personal data that we hold.
Your Data Protection Rights
Under new data protection laws taking effect in May 2018, you have rights in relation to your personal data. These rights are:
The right of access: you have the right to know whether we are processing any of your personal data. If we are, you have the right to access the data and certain information, such as why we are processing the data
The right of rectification: you have the right to ensure that we correct inaccuracies in your personal data that we are processing
The right of erasure (the ‘right to be forgotten’): in certain situations you have the right to ensure that we erase your personal data
The right to restriction of processing: in certain situations you have the right to ensure that we restrict our processing of your personal data
The right of data portability: in certain situations you have the right to receive personal data that you provided to us in a structured, commonly used and machine-readable format
The right to object: in certain situations you have the right to object to our processing of your personal data and we are normally obliged to stop processing your data when requested. This right includes the right to object to our processing of your personal data for the purposes of direct marketing
The right to complain: you have the right to make a complaint to the UK Information Commissioner’s Office (ICO) about our processing of your data, the exercise of your rights, and other data protection matters
The right to withdraw consent: you have the right at any time to withdraw your consent for us to process your personal data.
These rights are not absolute and may not apply in all situations or in relation to all processing activities.
Requests to exercise any of these rights should be sent to: manager@biggarmuseumtrust.co.uk
At any time you may request that we delete or correct your personal information by simply contacting manager@biggarmuseumtrust.co.uk
COOKIES
Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don’t wish to enable cookies, you can still browse the site and use it for research purposes.
We do have relationships with carefully-selected suppliers who may also set cookies during your visit.
- Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
- Google Maps. [Cookie name: NNID PREF]
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.
Learn how to remove cookies set on your device.
Changes to this Privacy Notice
We regularly review our privacy notice and may make changes from time to time. Any changes made will be posted to this page and will apply from the time we post them. This privacy notice was last changed on 11.5.2021.
How to contact us
By email to manager@biggarmuseumtrust.co.uk
or write to us at
Biggar Museum Trust
156 High St.
Biggar
South Lanarkshire
ML12 6DH
